Our instructors go through a comprehensive training program that includes over 50 hours of classroom and in-water instruction, as well as, shadowing hours with our most experienced instructors. In order to maintain consistency among instructors, all are trained in the same methods and teach the same curriculum. All are CPR/First Aid/AED certified and many are hold lifeguard certifications, as well.
Many of our instructors are young and are navigating their journey through life. For some, we are a brief stop along the route, while for others, we are a career. Therefore, we will have turnover.
We try to make the transition from one instructor to another as seamless as possible, but from time to time, the transition may be abrupt.
We will always notify you of instructor changes and will allow you to change instructors if you are not satisfied, but we do ask that you give your child’s new instructor a chance.
Often your child’s new instructor will turn out to be their favorite!